Contact Us
Have questions or suggestions? We'd love to hear from you!
Get in Touch
Whether you have questions about our adventures, membership, or just want to say hello, we're here to help. Reach out to us using any of the methods below.
bootsandbackpacks739@gmail.com
Phone & WhatsApp
+254 113527676
Location
Nairobi, Kenya
We organize adventures throughout East Africa
Office Hours
Monday - Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Send Us a Message
Frequently Asked Questions
Find answers to common questions about our adventures and membership
How do I join Boots & Backpacks?
You can join by filling out the membership form on our "Join the Club" page. Once submitted, our team will review your application and get back to you within 48 hours.
What's included in the membership fee?
Membership includes access to all club adventures (trip fees are separate), discounts on adventures, priority booking, access to member-only events, and more depending on your membership tier.
Do I need prior experience for your adventures?
Not at all! We offer adventures for all experience levels, from beginners to seasoned adventurers. Each trip listing includes a difficulty rating to help you choose the right adventure for you.
What equipment do I need to bring?
A detailed packing list is provided before each adventure. For most trips, we provide specialized equipment, but you'll need to bring personal items like appropriate clothing, footwear, and toiletries.
Can I cancel or reschedule my adventure?
Yes, but our cancellation policy varies depending on the adventure. Generally, cancellations made 30+ days before the trip are eligible for a full refund or rescheduling. Please refer to the specific adventure details for exact policies.
Still have questions?
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